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Effective Date: 07/01/2025
 

TovanaBloom ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and community members. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services, visit our website, or participate in our programs.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, mailing address

• Professional details such as company name, position, and areas of focus

• Information you share in consultations, surveys, or forms

b. Transaction & Payment Information

• Billing address, payment method, and transaction history (processed securely through trusted third-party payment providers)

c. Digital & Technical Information

• IP address, browser type, device information

• Website usage data via cookies or analytics tools

d. Sensitive Information

• For wellness services (such as Reiki or intuitive sessions), you may voluntarily share personal or emotional information. This is kept confidential and is never disclosed without your explicit consent.

2. How We Use Your Information

We use your information to:

• Provide consulting, advisory, and wellness services

• Personalize strategies and resources for your needs

• Process transactions and deliver purchased services or products

• Communicate with you about updates, offerings, and events

• Improve our services, website, and client experience

• Comply with legal obligations

3. Sharing & Disclosure

We do not sell your personal information. We only share information:

• With trusted service providers who assist in delivering our services (under strict confidentiality agreements)

• When legally required by applicable laws or court orders

• To protect our rights, safety, or the safety of others

4. International Data Transfers

As TovanaBloom serves clients globally, your information may be processed and stored in countries outside your residence, including the United States and Panama. We take all reasonable steps to ensure adequate data protection standards.

5. Data Retention

We retain personal information only for as long as necessary to provide services, meet legal obligations, or resolve disputes. Sensitive information shared in sessions is not recorded unless explicitly requested by the client.

6. Your Rights

Depending on your location, you may have rights to:

• Access, update, or correct your personal information

• Request deletion of your information

• Withdraw consent to processing at any time

• Request a copy of the information we hold about you

To exercise your rights, contact us at [insert email address].

7. Security Measures

We take data security seriously. We implement industry-standard encryption, access controls, and secure storage protocols to protect your information.

8. Cookies & Analytics

We use cookies and analytics tools to understand how visitors use our site and to improve user experience. You can adjust your browser settings to block cookies; however, some features of our website may not function properly.

9. Updates to This Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top will be revised when changes are made. Continued use of our services after updates indicates acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

TovanaBloom
Website: www.tovanabloom.com